FAQ

Something in mind?

The following is our list of commonly asked questions.

Partnership

For partnership related questions, please contact us at admin@akggames.com along with your product information and proposal

Provide us more information about  your products and send to us at admin@akggames.com
You can find our latest news in our website or visit our social media.

For questions related to partnership with Pokémon, please contact us at admin@akggames.com. If possible, please include your proposal or company profile.

Careers

Please send us your resume and portfolio to hr@akggames.com
You can visit the career page in our website, career section

Your application will be reviewed within 7 business days

If you have not received any updates about your applications. It means your applications has been processed but does not match with our criteria.

Product

Please visit our product website and FAQ section. If your issue is not listed there do contact us at cs@akggames.com. We are happy to be of service.

Account binding is a way to secure your account and prevent you from losing your progress. For your convenience, you can bind your account using your Facebook, Google and Mobile Phone Number.

When you uninstall our game, your progress will be saved as long as you have your account verified (account bind).

You can find Pokémon cards, decks and packs in the nearby Indomaret and other partnered toys & cards shops.