FAQ
Something in mind?
The following is our list of commonly asked questions.
Partnership
How do I partner with AKG Games?
For partnership related questions, please contact us at admin@akggames.com along with your product information and proposal.
I am a game developer. How do I feature my game in AKG Games?
Provide us more information about your products and send to us at admin@akggames.com.
Where can I find the latest news about your company and games?
You can find our latest news in our website or visit our social media.
I am interested with your Pokémon Trading Card Game and wanted to be a reseller, sponsor, and others.
For questions related to partnership with Pokémon, please contact us at admin@akggames.com. If possible, please include your proposal or company profile.
Careers
How can I be part of the AKG Games team?
Please send us your resume and portfolio to hr@akggames.com.
I would like to know job positions that are available at AKG Games?
You can visit the career page in our website, career section.
I have applied, how long does it take to process my application?
Your application will be reviewed within 7 business days.
7 Business days has passed but I have not received any updates from AKG Games.
If you have not received any updates about your applications. It means your applications has been processed but does not match with our criteria.
Product
I am a customer and having an issue with one of your games.
Please visit our product website and FAQ section. If your issue is not listed there do contact us at admin@akggames.com. We are happy to be of service.
What is connect account and how to do it?
Account binding is a way to secure your account and prevent you from losing your progress. For your convenience, you can bind your account using your Facebook or Google account.
What would happen if i uninstall your game?
When you uninstall our game, your progress will be saved as long as you have your account verified (account bind).
I wanted to purchase Pokémon cards, where can I find them?
You can find Pokémon cards, decks and packs in the nearby Indomaret and other partnered toys & cards shops.